FAQ's
Q: Cleat locks not engaging properally.
A: For best operation new cleats are required to work with the cleat locks before any scuffing occurs. The cleats take a bit of time to wear in, after a few track sessions with clipping in and out a few times they will settle down and work every time.
Q: My business wishes to retail and distribute Velobike products
A: Velobike Innovation has undergone a business restructure whereby we are moving away from retail and more towards R&D in the leadup to the LA Olympics in 2028. At this time we aren't taking on any more retailer partners for distribution - as our focus continues to shift towards developing the best possible equipment we can over increasing our reach. For us what we do isn't about making money, but to make a bigger impact to performance potential in the sport. We are only able to do this through focusing as much of our time, resources and attention to this cause.
Q: With the Lemond Revolution turbo trainer no longer in production, will you be making your own version of this turbo in the future?
A: At this time we have no plans to develop indoor trainers
Q: My feet are still slipping out of the pedals when using cleat locks
A: Slipping feet out of the pedals witht he cleat locks is unusual. The issue may be caused by the locks not fully engaging with the cleat. Could you check if this is the case? How old are your pedals and cleats?